Most impact-driven organizations know where they want to go. The hard part is getting everyone there together.
I help founders and teams surface blind spots, align across the organization, and design a clear path forward through facilitated workshops, fieldwork, and co-designed roadmaps and structures.
Below is a selection of my past work.
Developing a shared digital direction for a rapidly scaling carbon capture and storage business, operating in a domain where global standards are still taking shape.
Skills
Digital strategy, Workshop facilitation, Stakeholder alignment, Synthesis, Strategy writing, Prioritization
Context
Carbon capture & storage, Energy transition, Decarbonization, Infrastructure
Timeline
7 months
CCS is widely regarded as one of the most critical technologies for meeting global net-zero targets as well as one of the most debated. A single facility can take upwards of ten years to build, making the investment decisions behind each project enormously consequential. The client’s CCS line of business was rapidly scaling, but the digital infrastructure to support it hadn't kept pace. Building internal alignment around a consistent direction was difficult before the strategy work even began. Stakeholders were spread across different lines of business, geographies, and organizations outside the company, all with different interests.
Working within the client’s internal innovation team alongside two fellow designers and external CCS subject matter experts, my role was to tie the pieces together, designing and facilitating the workshops that brought the right stakeholders into the same conversation, and translating their input into the foundations of the strategy. The output was a joint 50-page digital strategy document, developed iteratively across multiple rounds of workshops, synthesis, and feedback that gave the CCS line of business its first shared digital direction. It was subsequently absorbed into a larger enterprise initiative.
Due-diligence toolkit —mapping the end-to-end mass balance process to scope a new digital solution for tracking sustainable feedstocks across a global chemicals supply chain.
Skills
End-to-End Service blueprinting, Data flow mapping, Opportunity mapping, Due diligence, Toolkit design, Requirements synthesis
Context
Mass balance, Sustainable supply chain, Certification, Chemicals & products, Energy transition
Timeline
3 months
The client’s sustainability ambition to reduce the carbon footprint of chemical products and enable the circular economy depends on the ability to accurately track sustainable feedstocks across procurement, production, and sale. The mass balance process that underpins this is complex, including certification rules that vary by scheme and region, data moving between multiple systems, and audit requirements with little margin for error.
Working with the sustainability team, our goal was to leverage existing information, map and visualize data flows, processes, and relationships to better understand their impact and dependencies, as well as identify underlying risks and assumptions in a format teams could actually use. The outcome was a due-diligence toolkit containing an end-to-end sustainability experience map, AS-IS and TO-BE mass balance blueprints, a certification journey, data flows, and a prioritization matrix of identified risks, gaps, and recommendations. It equipped the team to make informed decisions about what a new digital solution needed to cover and where to focus to have the greatest impact.
Mapping commonalities and regional differences across global operations to surface gaps and align teams around a new direction for GHG tooling.
Skills
Process mapping, Workshop design, Stakeholder interviewing, Service blueprinting, Pain point synthesis, Remote workshop facilitation
Context
Carbon Abatement/GHG Management, Energy transition
Timeline
3 months
The Central Carbon & Environment IT Team oversees a GHG management tool used globally across hundreds of assets. As they sought more advanced solutions for a tool replacement, the real challenge emerged: the organization had no unified view of the carbon abatement management process, a gap that one key stakeholder cited as a driving factor in misalignment across the organization. To inform a new tooling direction, we needed to understand the process as it was actually practiced, not as it was assumed to be.
I co-designed and facilitated a two-part remote workshop series with 18 representatives from Europe, the Americas, and Asia spanning Upstream, Integrated Gas, Downstream, and IT departments. Getting that many people from across time zones and business units aligned around a shared agenda in under two weeks was its own design challenge. We completed 8 stakeholder interviews, 3 technical calls, and 6 hours of remote workshopping, followed by 10+ hours of synthesis. For the first time, representatives from assets across three continents could see each other's processes side-by-side. People were relieved and energized to finally have an overview of what everyone else was doing. For leadership, the maps provided evidence of the misalignment that had been difficult to articulate, and a clear starting point for where to focus next.
About
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Helping founders and teams of impact-driven organizations see what they've overlooked and build the confidence to act on it.
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A world defined by reciprocity, where the organizations shaping our future are in service to people and the planet.
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I partner with impact-driven founders and teams to surface what's hidden, make sense of complexity, and co-design the strategies, structures, and processes that move organizations from stuck to clear and from clear to capable.
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CURIOSITY —
looking at everything with a critical eye
Conclusions come after the work of looking, not before. That means going into the field, talking to the people rarely asked, and looking sideways, forward, and into the gaps others walk past. The uncomfortable questions are usually the most useful ones.EMPOWERMENT —
recognizing your own agency to make impact
People do their best work when they feel seen, challenged, and supported in equal measure. Every engagement is designed to leave teams more capable and more energized than when we started, not dependent on an outside voice, but confident in their own.
IMPACT —
actions that connect to something larger
The work that matters connects people to their communities, the planet, and to a future worth building. That's both a guiding principle and a filter: I work with organizations whose goals I can get behind.
EXPLORATION —
going in with an open mind
Complexity doesn't resolve itself from a distance. An adventurer's mindset means being trained to navigate ambiguity, resourceful under constraint, and willing to go somewhere unfamiliar to find the answer.
FUN —
the freedom to think well
Rigor and fun are not opposites. The best thinking happens when people feel safe enough to experiment and that environment has to be deliberately designed for.